Robert Paylor and BOD2024 Scholarship winners
(925) 778-1165

Date(s) - November 3, 2022
11:30 am - 1:00 pm


“Improving the Client Experience with Effective Communications”

Speaker: Ben Decker; President of Decker Communications

Communicating with and inspiring people is at the core of all we do. Are you having the desired impact through your communication with clients, professional staff, prospects and referral sources? Ben Decker will share his expertise on communicating and connecting in an authentic and lasting way. Ben’s framework for becoming a first-class communicator will help your professional development and effectiveness as an advisor.

Ben Decker is a leading business communications expert. As CEO of Decker Communications, Ben has worked with hundreds of leaders in Fortune 500 companies to strategize and implement communications solutions that are practical, direct, and attainable.

Ben regularly addresses audiences on the importance of creating a communication experience, developing executive presence, and the communications of a leader at companies such as Marriott, Robert Half International and Hewlett-Packard. Ben also coaches C-level executives from major organizations, including AT&T, Bacardi, Cisco, JP Morgan Chase, Kaiser Permanente, McKesson, Merrill-Lynch, and the US Coast Guard. His book Communicate to Influence: How to Inspire Your Audience to Action (McGraw-Hill, April 2015) reveals many C-suite stories and tips.

Having grown up in the Decker Methodology, Ben always had a passion for effective communicating. Ben received his BS in Psychology at California Polytechnic State University at San Luis Obispo. Ben spent several years in strategic sales roles in the high tech and medical industries before joining Decker Communications. Through his sales and marketing experience, he saw a genuine need for communication skills development and continuous improvement. Ben joined Decker Communications as President in 2005 to relaunch the company’s core programs, drive business development and grow key accounts for the firm.